Lyft Partners with ALC for On-Demand Medical Transportation

In what may herald the next phase in ride-sharing, American Logistics Company (ALC), a national passenger transportation management company serving transit agencies and the healthcare industry is partnering with Lyft, to provide on-demand Non-Emergency Medical Transportation (NEMT) and paratransit services.

“When it comes to NEMT and paratransit, it can be challenging to provide both timely and reliable transportation, especially on same-day requests and will-call returns,” said Craig Puckett, President, ALC. “In many cases, the long wait times actually prevent people from taking advantage of the services, causing them to postpone medical appointments or skip them altogether. By teaming with Lyft, we are now able to leverage their extensive network of drivers on their platform in the regions we serve across the United States, to provide timely and reliable on-demand transportation services.”

ALC provides health plans and government agencies with wheelchair, gurney, door-to-door and curb-to-curb transportation services. As part of its collaboration with Lyft, on-demand NEMT and paratransit trips will be scheduled through the ALC dispatch center, which will then dispatch the trip directly to a Lyft driver in real-time. The ALC dispatch center can also help clients book Lyft trips in advance, validate client eligibility and validate the requested destination.

Category: Connected Fleet News