Carrier Logistics Inc. Upgrades FACTS Technology with Cybersecurity and AI Solutions

CLI transportation and freight management system enhanced with leading edge technology for LTL carriers

Carrier Logistics Inc. (CLI), leading authorities on freight management software for Less-Than-Truckload (LTL) fleets, announced details of its upgraded transportation and freight management system, FACTS™ 11.4, including several innovative solutions incorporated in the latest release which will benefit clients and their ability to serve customers.

“There are across the board enhancements to FACTS encompassing all modules, and they all tell the same story,” said Ben Wiesen, president of CLI. “We continue to advance the solution we provide to LTL trucking companies while focusing on providing the most secure platform.  LTL carriers will be more profitable due to advanced dock management and Robotic Processing Automation (RPA).  At the same time, we provide  “cybersecurity” in terms of a hardened platform coupled with a return to operability guarantee, should there be any issues.  These capabilities, and others to follow, put us ahead of our competitors, and propel our transportation clients to new levels of success.”

CLI’s 11.4 release utilizes Artificial Intelligence and in particular robotic processing automation. “We are employing those tools in our technology stack as native application features rather than requiring our clients to find third party bolt-ons,” continued Wiesen. “In FACTS 11.4 there’s an infrastructure for robust AI functionality with an emphasis on RPA to relieve transportation providers of the economic burden of high touch, low value transactional processing.”

Another use of AI at CLI is in its LOC-AI (Location Management Artificial Intelligence) application that was rolled out in 2020, initially to respond to changing needs for information about shipping and receiving locations during the pandemic. The LOC-AI tool, which is integrated into the FACTS shipment entry and rating modules, uses AI to provide automation around how to plan, manage and dispatch equipment and drivers for different customer locations by providing detailed information on a pick-up or delivery address, and by applying business rules regarding how to best service those shippers.

Management of the cross dock operation, improving freight visibility and control, worker productivity and loading accuracy, is furthered by an upgraded version of the FACTS Dock Management System (DMS). The DMS in FACTS 11.4 is also coupled with the company’s new visual Dock Management Board, which provides an intuitive display showing the status of all dock assignments.  The DMS module continues to support dynamic freight routing, photo capture, and is integrated with pallet dimensioning solutions for simplifying deployment and to enable more intuitive workflow processes.

The Carrier Logistics FACTS™ transportation and freight management system includes operations modules, a financial suite, and the FACTS Deal Management pricing and rating module, properly quote and auto-rate shipments. 

The security and integrity of customer data is CLI’s highest priority.  To that end, the FACTS 11.4 platform follows the strictest ISO/IEC 27001 security standards.  These standards and guidelines provide for a comprehensive and aggressive defense-in-depth approach to information security.

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