CarMax Partners with RepairPal

CarMax, Inc. (NYSE: KMX), the nation’s largest retailer of used cars, has announced it is expanding its commercial relationship with RepairPal, a leading provider of auto service and repair via a network of RepairPal Certified shops.

Additionally, CarMax has made a minority investment of $5 million as the lead in a new round of financing for RepairPal.

Through this partnership, CarMax will provide its customers with access to the RepairPal Certified shop network of repair locations.

Bill Nash, CarMax president and CEO said, “CarMax led the way in providing trust and transparency in car buying, selling and ownership, and our relationship with RepairPal gives us the opportunity to further enhance the customer experience. The RepairPal Certified network, combined with CarMax’s own nationwide staff of highly qualified technicians, ensures that our customers have timely options for all their service and repair needs.”

RepairPal has built a network of auto repair shops that offer a minimum 12 month/12,000 mile warranty on repairs. Customers can feel confident they’ll receive reasonable prices on repairs as shown in RepairPal’s Fair Price Estimator™. Art Shaw, RepairPal CEO, commented, “CarMax’s commitment to creating a great customer experience makes them an ideal partner as we continue to build out our network of trustworthy mechanics who deliver fair pricing and service excellence.”

CarMax is the nation’s largest retailer of used cars and operates more than 180 stores in 39 states nationwide.

Established in 2007, RepairPal, provides a network of  certified shops nationwide where repairs are done at fair prices with quality parts and an attentive staff.