Con-way Freight Wins National LTL Carrier of the Year Award
Con-way Freight, a less-than-truckload (LTL) carrier has received the 2013 Translogistics Inc. (TLI) National LTL Carrier of the Year Award.
Con-way Freight provides transportation services throughout North America as a core LTL carrier for Birdsboro, Penn.-based TLI, which evaluates its carriers based on both objective and subjective carrier scorecard metrics, rewarding exemplary performance through its annual awards program.
TLI’s detailed scorecard assessment ranks carriers in multiple categories including safety, pick-up percentage, invoice accuracy, on-time delivery, EDI connectivity/performance and claims-free handling, to name a few.
Subjectively, carriers are rated by TLI’s audit department in areas regarding issue resolution and billing; by its client services department on operational responsiveness; and by its logistics department on executive commitment and ease of doing business.
Category: Featured, General Update