DHL Relocates Service Center in Baltimore

DHL, the world’s leading provider of international express shipping services, has relocated to a new state-of-the-art 48,667 sq.-ft. Baltimore service center that enables increased shipment processing capacity and faster delivery service for local customers.  

Nearly three times the size of the previous location, this facility became fully operational in September. It features additional administrative offices and a larger warehouse that can handle the higher volumes of both inbound and outbound international shipments being generated as a result of increasing cross-border trade.

“Our decision to move to a much larger facility results from the double-digit growth we’ve experienced over the last five years in major U.S. markets,” said Laurice Bancroft, General Manager of the Northeast U.S. for DHL Express. “This new facility will allow us to provide even earlier delivery times, due to more efficient parcel processing, and ensure that DHL customers are receiving the highest quality of service through our additional routes and innovative technology systems.”

DHL signed a seven-year lease on the new service center, which is equipped to immediately boost productivity, enabling the shipping provider to increase routes by over 50% and process more than 3,000 shipments per hour. This is accomplished through the use of a cutting-edge conveyor sorting system that features dual-view X-ray package screening for safety and security, as well as image-capture technology and automated bar-code sorting functionality.

In addition, the facility includes more than twice the amount of unload areas for incoming shipments, so they can begin being processed more quickly and couriers can start delivering them sooner.

The DHL service center in Baltimore currently employs 60 people, including 12 new hires since the facility started operations in September.

As a result of continuing explosive growth in international e-commerce and global trade overall, DHL has had to relocate to larger facilities in cities throughout the U.S. – and Baltimore is the latest example of this trend.

The new service center is located at 1328 Charwood Road, Ste. 100, Hanover, MD.

Category: General Update, News