Dupré Logistics Northwest Arkansas sees substantial growth

Good customer relationships have made retention and growth possible

Dupré Logistics Strategic Capacity Solutions is moving its Fayetteville, Arkansas facility to 4740 North Castlewood Lane, a brand new 3,000-square-foot building in Fayetteville. The company will celebrate the new location’s Grand Opening, including a ribbon cutting ceremony and open house, at 4 p.m. Oct.22. 

Dupré Logistics Strategic Capacity Services business group has a total of 10 branches, including Fort Smith, Arkansas. It began operating in Fayetteville in December 2017 with four employees. Due to a substantial increase in its customer base, the branch’s team has since grown to 13 members with plans to hire more on the horizon. In Northwest Arkansas, the Dupré branch handles freight transportation for large-scale companies and is one of the company’s top three branches. 

“The NWA branch has contributed to the growth of our company since its opening. The new offices and facility will set the stage for that growth to continue,” said Mike Weindel, President of Dupré Logistics. 

Weindel attributes the company’s success in Northwest Arkansas to the local team and its success in grabbing market share as online retail trends continue to change. The staff’s plan is to continue focusing on eCommerce freight, which requires a high level of understanding of this type of shipping.

“We staff the Fayetteville office 24 hours a day and have a team of people who know and understand eCommerce shippers,” said Randy Robles, Regional Operations Director for Dupré Logistics Strategic Capacity Solutions. “As eCommerce continues to grow and transportation becomes a big part of that business, customer service becomes even more important because of consumer expectations. With the need for constant tracking of freight, it takes an entire team, along with technology to make that happen.”

The Dupré branch in Fort Smith has also seen considerable growth in the past few years. According to Robles, the branches are working together to do whatever it takes to continue growing business with quality service available 24 hours a day, seven days a week. 

Melissa Lindsey, Branch Manager in Fayetteville, credits the success to a team devoted to customer service and to achieving the vision for Dupré Logistics Strategic Capacity Solutions.  

“The industry as a whole has been experiencing a down year, but we continue to thrive,” Lindsey said. “We have good customer relationships that have made retention and growth possible. The size and location of the new office will give us more of a presence in the region and allow us to hire new talent as we continue to expand.”

The company’s increased local presence includes membership in the Fayetteville Chamber of Commerce, who will be present at the Grand Opening of the new office. According to Lindsey, Northwest Arkansas customers have proven to be loyal partners, and she hopes that this move will allow the branch to interact with clients on a more personal level.

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