Heavy-Duty Repair Revenues Recover to Pre-Pandemic Levels According to New Report

Third Report Contains Business Management Insights For Commercial Vehicle Repair Shops

Heavy-duty repair shop revenue appears to be climbing back to pre-pandemic form in 2022, according to the third annual State of Heavy-Duty Repair report issued by Fullbay, in partnership with ATA’s Technology & Maintenance Council.

“This year’s report provides repair shops with essential insights and best practices to run their business,” said Fullbay CEO Patrick McKittrick. “The report offers commercial repair data you can’t find anywhere else with learnings on shop management, labor challenges and other current industry issues. It’s all designed to provide shops with a tool to benchmark their business.”

Among the key findings of this year’s report:

• 76% of shops raised their labor rates in 2022, 24% did not.
• 25% of shops surveyed were pulling in between $1 to $2 million each year, while 17% reported revenue between $250,001 and $500,000.
• 19.8% of shops reported having a better handle on their P&L, as compared to only 9.8% last year.

“At TMC, we have been helping industry professionals improve maintenance and maintenance management for decades, and this report is an excellent way to better accomplish that goal,” said TMC Executive Director Robert Braswell. “Facing obstacles isn’t new for repair shops; our recommended practices, which are included throughout the report, offer proper assistance for repair shops looking for guidance dealing with these challenges.”

The report’s data is based on survey responses from more than 1600 individuals from shops in North America, Australia and New Zealand, across all avenues of the commercial freight, logistics, and repair industries. In addition, more than 500 businesses across North America using the Fullbay platform were sampled for real-world shop data. Results were anonymized and those surveyed included both customers of Fullbay and non-customers.

The 2023 report is available for download for free here.

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