Ryder Expands Last-Mile Delivery  in 11  Markets

Ryder System, Inc. (NYSE:R), a leader in commercial fleet management,  transportation, and supply chain solutions, announced the expansion of Ryder Last Mile, a home delivery and white-glove installation solution for big-and-bulky goods, in 11 North American markets. 

“We’re getting closer to the consumer,” said Patrick Coughlin, Vice President and General Manager of Ryder Last Mile. “By expanding our existing locations and adding new facilities, we continue to position our customers to meet – and even exceed – the ever-growing demands of e-fulfillment and the increasing expectations of their customers.”

This latest expansion enables Ryder to stay ahead of the curve in today’s “now” economy, which is critical to the success of customers like Design Within Reach (DWR), a retailer of exclusive modern design.

Ryder is increasing the square footage at its last-mile fulfillment facilities located in Toronto, Atlanta, Ga., and Lathrop, Calif. The expansion also includes partnerships in eight strategically located U.S. cities. The Ryder e-fulfillment network now includes 136 facilities covering 95% of the U.S. and Canada within a two-day timeframe. It also strengthens Ryder’s position as North America’s second largest last-mile provider of big-and-bulky goods, according to an independent audit conducted by global consulting agency Simon-Kucher.

To ensure seamless experience for customers like DWR, Ryder continues to invest heavily in visibility technology. RyderView^TM allows customers to schedule and track orders with photo-capture digital proof-of-delivery, in order to facilitate an effective claims management program. The proprietary technology also has the ability to predict defects and exceptions, allowing Ryder to take preemptive action and work collaboratively with clients.