TomTom and SSCS Partner on Solution for Tow Industry
TomTom Business Solutions, a leading provider of advanced GPS and fleet management solutions, has announced the integration of TomTom WEBFLEET with Service Station Computer Systems (SSCS) Digital Dispatch software product.
The integration is designed to improve efficiencies by reducing the manually-intensive aspects of dispatching and receiving work orders, eliminates manual-entry errors by drivers, and increases visibility into vehicle location and driver behavior.
Integrated together, TomTom WEBFLEET and SSCS’s solution bridge the gap between the office and tow truck driver by integrating back office software with real-time location information. This reduces administrative tasks and opens a real-time window on driver location and status for management improving decision-making for the widest possible variety of jobs, including impounds, insurance service, commercial, police-related and motor clubs.
TomTom’s fleet management solution provides visibility into vehicle location and driver behavior and optimizes travel with professional navigation using real-time traffic data and information on commercial vehicle restrictions.
SSCS provides the industry’s only authorized interface to AAA’s D/2000 dispatching system, providing additional opportunities for customers. The new solution from TomTom and SSCS recognizes and processes many of the communications from the D/2000, adding an additional layer of useful integration.
Digital Dispatch allows users to record calls as they come in from motor clubs, police departments, commercial accounts and automotive repair shops. Calls are then dispatched electronically to a driver equipped with the TomTom PRO and the driver can update call status from their device without dispatcher intervention. Calls from AAA appear on the dispatch screen automatically where they can be managed like any other call.
TomTom’s App Center features over 75 technology solutions from vendors in a range of industries that have been integrated with TomTom WEBFLEET. With this integration, SSCS’s Digital Dispatch becomes the newest solution available in the App Center, delivering value to towers of all sizes.
Category: Featured, Fleet Diagnostics & Software, General Update
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