TVC Pro-Driver Announces New Customer Portal for Fleet Members

Tool was designed to give fleet managers a convenient way to manage their TVC Pro-Driver memberships and legal cases

TVC Pro-Driver, an industry leader offering top-tier legal protection services, safety programs, and commercial benefits to fleets and professional drivers, has unveiled a new online portal for its fleet members.

The helpful tool was designed to give fleet managers a convenient way to manage their TVC Pro-Driver memberships and legal cases. The portal allows for easier monitoring of case statuses and outcomes and helps reduce manual processes.

“Members will still have the ability to speak to their fleet support managers any time they like, but now they also have 24/7 access to view all cases impacting their fleet,” said Jon Russell, CEO of TVC Pro-Driver. “Backed by TVC’s signature white glove service, members can trust we are always evolving and leveraging both technology and industry expertise to improve the experience for our customers.”

From staying on top of new cases and upcoming court dates to following through on case resolutions and the impact on drivers, TVC understands that safety professionals need a legal partner who can simplify the process and provide actionable data. TVC’s user-friendly portal replaces spreadsheets, emails and phone calls with a one-stop solution available 24/7. “The portal is our new, interactive platform focused on serving the fleet professional,” explained David Wheeler, CIO of TVC Pro-Driver. “Ease of access to key information, user-friendly dashboards and intuitive driver management tools are key elements our customers love about the fleet interface.”

Current and new TVC fleet members can take advantage of the portal today, and new features and enhancements will be deployed regularly going forward. “It is TVC’s goal to provide a comprehensive solution that addresses the needs of motor carriers. In response to the industry and safety needs, we will continue to release expanded features and functionality,” said Russell.

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