UPS, FedEx Still Delivering After Pre-Christmas Shipping Snags
Courtesy of Associated Press: UPS and FedEx are still working in overdrive to deliver packages promised by Christmas that never made it.a
Customers are livid and industry analysts are looking at what it could mean for next year’s shopping trends. The companies say poor weather earlier this week and overloaded systems are partly to blame for packages not reaching their destinations in time.
UPS has brought in extra workers to sort out those delayed packages.
Amazon.com says it will refund some of its customers and give them a $20 credit toward a future purchase.
The holiday shopping period this year was shorter than usual, more buying was done online and Americans’ tendency to wait until the last possible second to shop didn’t help either.
Neither company said how many packages were delayed but noted it was a small share of overall holiday shipments. While the bulk of consumers’ holiday spending remains at physical stores, shopping online is increasingly popular and outstripping spending growth in stores at the mall.
The problems appear to have affected many parts of the country. Many were left with little or no time to make alternative plans.
Category: General Update
Subscribe
If you enjoyed this article, subscribe to receive more just like it.
