CX North America Launches Freight Collaboration Platform

CX North America Information Services Inc. (CX North America), a leader in freight collaboration solutions for the transportation industry, is launching its freight collaboration platform.

The software platform and corresponding mobile app enable real-time freight tracking and communication between brokers, third-party logistics (3PL) companies and carriers, from first customer contact to proof of delivery (POD).

By pulling data from over a dozen telematics providers, transportation management systems (TMS) and drivers on its mobile app, CX North America provides brokers and 3PLs a single view of their freight and partner networks on any desktop or mobile device.

Through its integration with telematics providers, CX North America plans to allow firms to easily incorporate carriers, partners and subcontractor fleets as part of their “virtual fleet” within minutes.

Jobs can be assigned directly to drivers, matching real-time vehicle location, load capacity and availability with business needs. Since everything is managed in real time, potential issues can be anticipated and addressed in a timely manner. Resources can be aligned with new or changing requirements to not only optimize allocation, efficiency and business outcomes but also minimize mileage, fuel usage and carbon emissions.

Firms can maintain communication with carriers and drivers via the CX North America app, available now on the Google Play Store and Apple App Store.

Drivers can send alerts showing both current load status and future availability as well as automated Smart Alerts that keep customers and partners updated on their current location. At the tap of a screen, they can send date- and time-stamped updates of all major order milestones, including arrived shipper, loaded, arrived consignee and digitized POD with customer signature. Further, the mobile app features an instant messenger for secure correspondence between drivers, controllers and partners, so additional load information or questions can be communicated quickly.

Lyall Cresswell, president and CEO of CX North America, said, “Our technology enables brokers, 3PLs and shippers to gain greater control and visibility over their freight and partner carriers, and thus grow their business. Likewise, with improved communication and performance, carriers can become preferred partners and gain a competitive advantage.”

More at http://cxnamerica.com

Category: Connected Fleet News, Featured