CX North America Releases Updated Mobile App for Drivers

| February 9, 2017

CX North America Information Services (CX North America), a leader in freight collaboration solutions for the transportation industry, has announced the launch of its next-generation mobile app for drivers providing real-time information exchange and tracking within the context of specific freight shipments, offering drivers, fleet managers, brokers and customers up-to-date information.

The app offers location, communication and control functionality at the tap of a finger, as well as what the company says is “better load and capacity management, lower fuel consumption and reduced carbon emissions.”

The app integrates seamlessly with CX North America, the firm’s online platform, and with most telematics and transportation management systems.

It is designed for carriers, drivers, brokers, freight forwarders and third-party logistics providers. Key benefits of the app include:

  • Delivers visibility and control functionality that increases vehicle utilization, load management and use of excess capacity.
  • Sends real-time job alerts directly to drivers in the field, matching vehicle location, capacity and capabilities with businesses in need of freight services.
  • Allows drivers to send alerts showing both current status and future availability.
  • Provides live tracking links that allow customers and partners to see job status in real time from acceptance of the job until after proof of delivery (POD).
  • Conveys all shipment details at a glance, including full load information and pick-up/delivery notes and instructions.
  • Has a built-in CX Messenger feature that allows real-time, secure, two-way communications with drivers, controllers and partners and links all conversation records to specific jobs, creating a fully auditable trail.
  • Allows capture of electronic PODs in real time and stamps date and time on PODs.
  • Puts the app user in full control over the information visible to others. If users want to limit visibility to their own company, they can do so. If they want to be invisible and turn off tracking while on break or off duty, for example, then they can do so. Control rests exclusively with the app user. There are no hidden settings.

Sharon Coburn, CX North America’s vice president of business development for North America, says, “Location, communication and control are paramount to efficient and effective freight movement. They are even more important requirements when our subscribers are partnering with other transportation providers to move shipments.”

The CX North America Mobile App is available for Google Android operating systems now, with the Apple version coming soon.

CX North America Information Services Inc. (CX North America), headquartered in Tecumseh, Ontario, Canada, is a wholly-owned subsidiary of Transport Exchange Group, a leading provider of technology for the transportation industry and operator of two of the United Kingdom’s largest and fastest-growing independent freight exchanges.

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Category: Connected Fleet News, General Update

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