Merchants Fleet Evolves FleetShare

| October 8, 2025

Designed to maximize efficiency, reduce costs, and improve utilization

Merchants Fleet, the nation’s leader in innovative fleet solutions, has introduced new enhancements, features, and expanded capabilities to its FleetShare platform. FleetShare has evolved to meet the future of fleet management, empowering companies and organizations to maximize efficiency, reduce costs, and improve fleet utilization through automated reporting, telematics integrations, and real-time data insights.

 

“What sets FleetShare apart is the combination of convenience for drivers and control for fleet managers,” said Whitney Reynolds, Director, FleetShare at Merchants Fleet. “Fleet managers can gain a huge competitive edge through real-time visibility into usage, utilization, and performance, enabling smarter decisions and more efficient operations.”

 

Building on this foundation, FleetShare continues to evolve with new enhancements designed to further streamline operations and provide managers with even greater control and insight.

 

New Enhancements, Features and Capabilities:

  • Keyless Integrations – FleetShare integrates with both OEM systems and third-party providers to enable fully keyless vehicle access. This eliminates the need for physical keys, streamlines fleet operations, and creates a more flexible and secure experience for drivers and managers alike.
  • End-of-Use NPS Surveys – At the conclusion of each use, FleetShare automatically prompts drivers with a Net Promoter Score (NPS) survey. This feedback mechanism provides real-time insights into driver satisfaction and vehicle performance.
  • Geofencing – With built-in geofencing, FleetShare allows managers to set defined boundaries for vehicle use. This helps ensure compliance, prevent unauthorized trips, and enhance safety.

 

FleetShare has evolved into a platform that enables businesses to quickly and easily access flexible, scalable vehicle options, optimizing their fleet operations. During the 2024 holiday season[1], U.S. carriers handled more than 2.2 billion parcels, and delivery demand is expected to be strong this year. FleetShare’s ability to pool vehicles across multiple locations gives delivery networks the agility to scale capacity quickly in high-demand areas, ensuring businesses can keep pace with seasonal spikes.

 

FleetShare offers companies a user-friendly, self-service solution for managing a fleet of shared vehicles across multiple locations. With 24/7/365 access through a mobile app, network-enabled key boxes, and now keyless mobile entry, drivers can quickly and securely access vehicles, even at remote or unstaffed sites.

 

Key Advantages of FleetShare:

  • Unlock Vehicles, Unblock Productivity – Drivers reserve only what they need, when they need it, with hassle-free, around-the-clock access.
  • Right-Sizing Made Simple – Organizations can boost efficiency by leveraging real-time utilization and location insights.
  • Comprehensive Control – Fleet managers can assign drivers, allocate vehicles, manage reservations, view utilization trends, and streamline maintenance, all from a single web-enabled platform.
  • Security That Works, So You Don’t Have To – Secure vehicle access via QR code and PIN, combined with real-time telematics integration, improves compliance, reduces risk, and enhances accountability

 

FleetShare integrates seamlessly with Merchants’ full suite of fleet services, including maintenance, registration, telematics, and digital damage assessment. It also integrates with everyday tools such as Outlook and Gmail, helping organizations streamline workflows, reduce administrative burdens, and maintain smooth operations.

 

“In today’s environment, where agility and data-driven insights are critical, FleetShare gives fleets a true competitive edge .Ultimately, FleetShare is about giving companies the flexibility to run smarter, leaner fleets without compromising service delivery,” added Reynolds. “It’s fast, adaptable, and designed to evolve alongside the needs of modern fleet operations.”

 

[1] ShipMatrix data highlights 2024 Peak Season parcel delivery difficulties

 

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