Roadrunner Transportation Systems Recognized for Award-Winning Service Across Multiple Segments

Roadrunner Transportation Systems’ customer-centric approach continues to earn the organization

Roadrunner Transportation’s commitment to introducing innovative and robust service solutions can be seen across every Roadrunner segment, and as a result the company has continued to receive a variety of awards from many of the industry’s most well-respected organizations. The most recent award, Carrier of the Year from Matson Logistics, recognized Roadrunner Intermodal Services for exceeding customer service expectations and delivering outstanding communication.

“We are extremely proud to be recognized as the top-performing drayage provider in the Eastern region from our partner, Matson Logistics,” explained Ben Kirkland, President of Roadrunner Intermodal Services. “Our long-lasting partnership is built on our dedication to operational efficiency and reducing costs for both Matson Logistics and its customers.”

Over the last year, Roadrunner Transportation Systems has received several awards across its businesses, including Roadrunner Intermodal Services, Roadrunner Freight and Active On-Demand. Additional details on each award received can be found below:

• New Carrier of the Year by C.H. Robinson: Roadrunner Intermodal Services was honored to receive this award for consistently delivering flexible and dependable drayage solutions. On-time service by Roadrunner Intermodal Services exceeded 99 percent. 

• Asset-Lite Carrier of the Year by GlobalTranz: Roadrunner Freight was recognized for its responsive customer service, operational excellence, competitive pricing structure, accessible technology and strategic business relationship with GlobalTranz. Roadrunner Freight has partnered with GlobalTranz, a leading third-party logistics company, for 11 years to provide shippers with access to premium technology and cost-effective LTL services.

• Supplier of the Year by General Motors: General Motors recognized Active On-Demand for consistently exceeding GM’s expectations, creating outstanding value and introducing innovations to the company. This is the sixth time Active On-Demand received the award.

• Federal Aviation Administration Diamond Award: The Federal Aviation Administration recognized USA Jet Airlines, part of Active On-Demand, with the Diamond of Excellence Award for Aircraft Maintenance Technician Training.  The award is only granted to airlines that go above and beyond the required training and demonstrates a commitment to the education of its people and safe practices.

• ARGUS International Platinum Award:  ARGUS International evaluated and audited USA Jet Airlines, part of Active On-Demand, and found it to have demonstrated the highest levels of safety and regulatory compliance. This includes reviewing historical safety analysis, aircraft and operational process validation, pilot background checks and on-site safety audits.

“These awards are a testament of our team’s commitment in delivering upon our promise statement – Your Goods. Our Best.®,” explained Curt Stoelting, Chief Executive Officer of Roadrunner Transportation Systems. “Being recognized by our customers demonstrates in a very tangible way that the extra effort, dedication and teamwork is paying off. We applaud the hard work of our team members, drivers and pilots.”

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