50 Million Non-trucking Commercial Fleet Vehicles with Telematics by 2019
According to ABI Research, the number of non-trucking commercial fleet vehicles equipped with telematics by the end of 2019 will total nearly 50 million vehicles globally.
The non-trucking sector includes a number of verticals such as services and utilities, private transportation (taxis, private hire vehicles and rental fleets), construction and mining, government and public sectors, emergency services, public transportation, and local delivery markets.
“Many of these verticals are facing similar challenges such as the need to improve the utilization of their vehicle fleets, combat rising fuel prices, trim payroll costs and comply with ‘duty of care’ obligations towards their employees,” comments Gareth Owen, principal analyst at ABI Research.
“But several sectors have their own specific challenges and requirements,” continues Owen.
“For example, in the cutthroat services sector customer service is paramount with the failure of service personnel to arrive on time as the biggest complaint.
“Nowadays,” he continued, “customers expect improved levels of service at little or no additional cost.” As a result, ABI noted, “service companies are increasingly looking to deploy mobile workforce management solutions to gain a competitive advantage.”
More at: www.abiresearch.com.
Category: Featured, Fleet Diagnostics & Software, General Update, Management
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